Restaurant Booking Policy

The Parvin Indian Restaurant is open on evenings between 5pm and 11pm Monday to Saturday. 3pm til 10pm on Sundays. We can seat up to 90 guests during service. We do ask that once you have secured a reservation at a particular time that you adhere to that time. Last Orders For siting-in - Monday to Saturday 10:30pm Sundays 9:30pm We strongly recommended that groups reserve a table in advance by contacting the team directly. Tel: 01904 758864/758865 Email: Parvin2010@hotmail.co.uk If a reservation is made then the table is yours for the whole of service and we do not normally ask you to vacate a table. However, should you arrive more than 45 minutes after your booking timewithout forewarning, then you may lose your table to another group. We would respectfully ask that you are ready to be seated at the time of your reservation. Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests. It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately. If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team. Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of the dining room, we cannot always guarantee this.

Cancellation Policy

The restaurant’s continued viability relies on reservations being honoured by our customers, and adequate notice being given of any changes or cancellations. Accordingly, the following applies: 1. We reserve the right to cancel a booking, but this of course will be without any liability to you. We have, at any time for any reason without prior notification to you, the right to terminate or restrict, suspend or terminate your access to any or all of the System if we believe that you are misusing the System or if you are in breach of these User Terms. 2. For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking.

Refund Terms

Any refunds are at the sole discretion of management. Refunds will not be given for mistakes on your part when ordering or if you choose to change your mind. If you believe you are entitled to a refund please contact the Restaurant on 01904 758864/758865 and make a complaint, this is applicable for both cash and card orders. Making a complaint does not guarantee a refund. Management will investigate the situation and if in agreement will refund the order amount back to the card used to make payment within 14 days of receiving the complaint.

PRIVACY POLICY

At The Parvin we are committed to safeguarding and preserving the privacy of our visitors. This policy (together with our website terms and conditions that apply to your use of our website and our mobile application terms and conditions that apply to your use of our mobile application) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

The Parvin may collect or receive information about you when you register with The Parvin website or submit information, including, but not limited to, user name, password, first and last name, email address, street address and contact number. The Parvin may collect information on The Parvin website pages you access and other information you may volunteer, such as survey information, ratings, reviews, questions and answers. The Parvin may also record actions taken on its websites including, but not limited to, clicks, page views, IP address, and search queries. The Parvin may store this information on its equipment or the equipment of third parties that it has a relationship with for that purpose. Please note that emails, messages sent via your web browser, and other similar means of communication with other users are not encrypted. We strongly advise you not to communicate any confidential information through these means. Where We Store Your Personal Data The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or our App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Uses Made of the Information We use information held about you in the following ways: * To ensure that content from our Website is presented in the most effective manner for you, your computer and mobile device. * To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. * To carry out our obligations arising from any contracts entered into between you and us. * To allow you to participate in interactive features of our service, when you choose to do so. * To notify you about changes to our service. * We may also use your data to provide you with information about goods and services which may be of interest to you. We do not disclose information about identifiable individuals to our affiliate advertisers, but we may provide them with aggregate information about our users.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985. We may disclose your personal information to third parties: * In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. * If The Parvin or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. * If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website terms and conditions, mobile application terms and conditions and other agreements; or to protect the rights, property, or safety of The Parvin, our customers, or others. * We may share information submitted as part of third party promotional activities only when you agree the specific Terms and Conditions of the promotion by opting in to the promotion.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us. The Website or our App may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Security

The Parvin uses industry-standard technologies when transferring and receiving consumer data exchanged between The Parvin and other companies to help ensure its security. This site has security measures in place to protect the loss, misuse and alteration of the information under The Parvin's control.

Links

The Parvin may create links to other websites. When you click on links on The Parvin website you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. Amendments The Parvin may amend this policy at any time. If The Parvin is going to use personally identifiable information collected through The Parvin's site in a manner materially different from that stated at the time of collection The Parvin will notify users via email and/or by posting a notice on The Parvin's website for 30 days prior to such use.

Assignment

If there is a change of ownership or control in The Parvin's business (whether by merger, sale, or otherwise) or if there is an asset sale, the user information, including your personal information, could be disclosed as part of such a process and / or sold as part of that transaction and your personally identifying information potentially could be used by the purchaser. However, if that business materially changes this statement or the information-handling practices as described in this Privacy Policy, you will be notified by email and/or through a notice posted on the website, and you may opt-out of the use of your existing information in a new manner. This Privacy Policy insures to the benefit of any successors or assigns of The Parvin or the assets of The Parvin.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to these policies